RedAI - A comprehensive Agentic AI platform that helps businesses break through productivity and automate operations

Driving smart growth and optimizing personnel costs

Established as the pioneering Agentic AI platform in Vietnam, RedAI accompanies thousands of businesses in transforming artificial intelligence from concept to real operational capability. To date, RedAI has evolved into a comprehensive ecosystem that aids in digitizing and automating all Marketing - Sales - Customer Care - Operations activities with the following core solution sets:

RedAI Agent - A digital workforce available 24/7

• Simply create smart Agents: Provides hundreds of Agent templates by industry (Real Estate, Aesthetics, Education, F&B...) enabling businesses to deploy AI in just a few minutes without needing programming knowledge.
• Business knowledge training (LearnOps): AI is trained based on your own data (PDFs, Websites, internal documents), ensuring accurate, consistent, and personalized consulting for each customer.

Multi-point interaction: Agents can understand customer intentions, from product consultation to addressing the most complex support requests.

RedAI Workflow - Automate complex business processes

• Drag-and-drop (No-code) process design: Seamlessly automate workflows between AI and humans for non-technical users.
• Unlimited connectivity: Direct integration with over 1,000 popular applications (CRM, Google Sheets, Banking, Payment gateways, Zalo, Facebook...) through modern MCP protocols.
• Autonomous operations (AutoOps): AI automatically triggers tasks such as scheduling appointments, sending quotes, or updating order statuses without manual intervention.

RedAI OmniAI-Chat - Centralized multi-channel customer interaction

• Smart conversation unification: Manage all messages from Zalo OA, Facebook Fanpage, and Website on a single interface, helping to control the customer experience 360°.
• Automation Hub: Automate the nurturing interaction chain for potential customers throughout the purchase journey with sophisticated automated response scenarios.
• Automatic customer classification: AI automatically tags and segments customers based on behavior and preferences in conversations to optimize remarketing campaigns.

AI Drive - Knowledge center and Data optimization

• Data & Knowledge Hub: Consolidates all business knowledge into a secure and internationally-compliant "common brain" (GDPR, SOC2).
• Content resource management: Stores and centrally manages training data, allowing AI Agents to retrieve information quickly and absolutely accurately.
• Campaign performance optimization: Automatically aggregates and analyzes data from conversations to proactively suggest ways to optimize conversion rates and user behavior.

RedAI not only provides AI tools – We provide an "intelligence operating system" that helps your business operate smarter, faster, and more cost-effectively.

Learn more about RedAI at: https://redai.vn Experience the platform at: https://app.redai.vn