Shopiz – Automatic Order Confirmation & Smart Multichannel Sales Solution

In the booming era of e-commerce, managing thousands of messages from various platforms and ensuring that no customer is missed is a significant challenge. Shopiz was created as a comprehensive solution to help businesses automate the consulting and multichannel sales process. Not only limited to message management, Shopiz builds a complete trading ecosystem, turning every customer touchpoint into a "sales confirmation machine" that operates tirelessly 24/7.

4 Technology Pillars That Make Shopiz Powerful

1. Multichannel Connection: Say goodbye to switching back and forth between dozens of applications! Shopiz centrally manages all interactions from Facebook, Zalo, Instagram, Website, TikTok... into a single working interface. This helps the staff maintain a seamless communication flow with customers and ensures that no message is overlooked.
2. Built-in AI Assistant: Shopiz's AI assistant can understand natural language. From automatically consulting on products, handling refusals to guiding payments and closing sales, the AI performs all tasks smoothly. Moreover, this assistant also knows how to make alternative product suggestions or cross-sell/up-sell in a very natural and convincing manner.
3. Automated Payments: Shopiz offers an "uninterrupted" shopping experience with online payment solutions (Static/Dynamic QR codes, e-wallets, credit cards) integrated directly within the chat window. The system can automatically recognize balance fluctuations and update the payment status instantly, freeing employees from the tiring manual reconciliation work.
4. Synchronization of Sales Systems: The platform connects deeply with existing business management software, POS, ERP, or e-commerce platforms of the enterprises. All information regarding inventory, products, and customer history is synchronized bidirectionally in real-time, ensuring that operational flows are always absolutely accurate.