Cospa is a customer and smart device management platform designed for businesses operating Internet of Things systems. The application helps connect device data, customers, contracts, and technical support on a unified system.

The platform supports customer management, service contract management, support requests, device status tracking, and real-time data monitoring. Businesses can manage multiple member units on the same system with a completely separate interface and data.

Key features:

• Customer management and customer care processes
• Real-time monitoring of devices and operational data
• Contract management, warranty, and service quality commitments
• Alert system and activity history logging
• Detailed user permissions based on roles
• Support for international multilingual and brand-customizable interfaces
• Integration of artificial intelligence assistants to support operations and customer care

IoT-CRM is suitable for businesses that manufacture smart devices, entities deploying monitoring systems, software service providers, and organizations operating smart factory or building systems.

The platform is built with high scalability, supports tailored deployment for each business, and ensures data safety during operations.