Shopflow is a streamlined operating system for technology shops: consolidating sales orders, repair tickets, component inventory, warranty management, QR code lookup, SLA reminders, and profit reports into one place to help the operations team eliminate disjointed Excel sheets.
Shopflow is built for mobile phone, laptop, accessory, camera shops, and repair centers that are currently operating with Excel, machine receipt papers, Zalo messages, and the memory of each employee.
A common problem is that data becomes fragmented: sales orders in one file, repair tickets in another notebook, manually updated inventory, and warranties that need to be checked through chat, while end-of-day reports take a long time to compile. When the shop is busy or opens additional branches, these small errors can lead to inventory discrepancies, SLA delays, and difficulty knowing the true profit.
Shopflow brings the main workflows together on one console:
- Quickly create sales orders and repair tickets
- Track repair status and SLA deadlines
- Automatically deduct component inventory when orders or tickets are completed
- Create QR codes for customers to check their status and warranty themselves
- Manage inventory by SKU, serial numbers, and branches
- View revenue, inventory, overdue tickets, and profit on the dashboard
- Export reports for shop owners and accountants to process faster
The goal of Shopflow is not to change the entire process in one day. Shops can start with new orders, add inventory by component group, and then expand into repairs, warranties, reporting, and multiple branches when they're ready.
Shopflow is most suitable for technology shops that both sell and repair: mobile phones, laptops, cameras, accessories, warranty centers, or technical teams needing a common data source for sales, repairs, and after-sales.
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