ZaBot is a cross-platform AI assistant for shops and small businesses in Vietnam. A dashboard to respond to customers on all chat channels, follow up with old customers, and automatically post on all social media.

Problem solved: customers message the shop from multiple places at the same time (Zalo, Facebook, Telegram, website), and posts need to be rewritten for each social media. The shop responds slowly, misses customers outside of business hours, and wastes time posting. ZaBot chats 24/7 on all channels, responds with correct prices, correct items, correct policies, and alerts the shop owner immediately when a customer needs a real person.

Multi-channel customer chat: personal Zalo, Zalo OA, Facebook Messenger, Telegram, and a website/API channel for the shop's website or app. A shop can run multiple bots for multiple channels.

Automated multi-platform posting: write once, schedule posts on Facebook, Instagram, Threads, TikTok, YouTube, and Zalo OA. Preview posts on each platform, save drafts or post immediately.

Knowledge and customer care: the bot learns from documents (price lists, policies, frequently asked questions) and the shop's product list, without making up information. The bot automatically sends follow-up messages on schedule after customers ask or purchase. Customers, orders, and conversations from all channels are consolidated into one list, along with daily reports.

Who should use it: online shop owners, retail stores, and small businesses selling through Zalo, Facebook, and other social networks.

How to get started: use it on the web at zabotai.com, no software installation needed, no programming knowledge required. Create a bot, upload documents and products, then scan the Zalo QR code, select a Fanpage or paste the Telegram token. It takes about 5 minutes.

Pricing: Free package (1 bot, 15 posts per platform per month), no credit card required. Basic package 149,500 VND/month and Professional package 399,500 VND/month (currently 50% off), payment via bank transfer, no auto-renewal.

Unique feature: a tool for both customer care and posting on all platforms, supporting both personal Zalo and Zalo OA, with an API key and MCP for external AI to post through ZaBot.